East Europe Foundation, as part of the USAID/UK Dev Project “Supporting Digital Transformation”, is excited to announce a competition for the position of an Expert Product Owner for the Electronic Border Crossing Queue project system. The successful candidate will provide advice to users in English, Polish, and Ukrainian.

In December 2022, the Ministry of Communities, Territories, and Infrastructure Development of Ukraine, in partnership with the State Service for Transport Safety, launched an innovative solution for border crossing – eQueue (Android https://bit.ly/3pBBDhD, iOS https://apple.co/41EZHxg). This electronic queue system was initially implemented at the Yahodyn-Dorohusk international border crossing point. The system now covers 28 international border crossings with the EU and Moldova for trucks and buses. eQueue allows drivers to reserve a spot in the queue for border crossing and monitor the queue’s progress online. The system automatically notifies the driver of the estimated border crossing time. This innovation not only streamlines the queue but also eliminates the need for drivers to wait roadside for days, allowing them to arrive at the checkpoint at the specified time. This efficiency reduces cargo transportation costs and increases the transparency of border crossings. By minimizing human influence on queue formation, eCheck mitigates corruption risks and prevents potential abuses due to checkpoint congestion.

Duration of engagement: Until the end of 2024 with possible extension.

Work format: hybrid (offline and online). Preference will be given to candidates who can work in Kyiv.

Key Tasks and Responsibilities:

• Coordinate the development of technical documentation for the modernization of the Electronic Border Crossing Queue.
• Coordinate the development and implementation of a project solution (business process logic, database design).
• Communicate with all stakeholders involved in project implementation, including government officials, developers, etc.
• Conduct meetings with stakeholders on an ongoing basis to clarify the requirements for the information system and present the completed stages of the project.
• Coordinate the work between the project team, contractors, and experts in the field of international cargo and passenger transportation.
• Provide support to developers during system modernization and testing.
• Assist in the development of regulations in the field of international transportation of goods and passengers.
• Maintain project documentation in Notion/Confluence/Jira (other IT tools agreed with the project team).
• Coordinate the integration of the Electronic Border Crossing Queue with other information systems (in particular, with relevant information systems and registers of the Ministry).
• Coordinate all phases of software development (SDLC) using Scrum/Kanban/XP approaches and methodologies.
• Monitor the software development lifecycle and prepare relevant reports at the request of the customer.

Candidate Requirements:

• More than three years of experience in managing software development projects.
• IT development project management skills in Agile approaches such as Scrum, Kanban, Crystal, FDD, XP, etc.
• Experience in developing electronic services for the public and business, understanding of interoperability, data protection, cybersecurity, etc.
• Understanding of software design and development, formulation of high-level technical specifications for a software product.
• Ability to structure elements of information systems and identify technologies and possible software solutions.
• Experience in writing technical specifications, requirements, and specifications for IT projects.

Desired Skills and Work Experience:

• More than two (2) years of experience with Notion, Jira, and Confluence (similar IT tools).
• Experience in communicating with government agencies (clarifying requirements, making presentations).
• Possess excellent organizational skills and attention to detail.
• Knowledge of English will be an advantage.
• Knowledge of legislation in the field of international transportation of goods and passengers will be an advantage.

Please, submit your proposals by 23:00 on April 26, 2024 to [email protected] with the subject marked as “DTA_Project_ Product Owner __eQueue”.

Contact information:

Vitalii Velychko, procurement expert at East Europe Foundation,

VVelychko@eef.org.ua