Within the Swiss-Ukrainian E-Governance for Accountability and Participation Program (EGAP), East Europe Foundation announces a vacancy for the position of Support Agent.

Duties:

• solve technical issues, answer questions and take care of users;
• qualitatively and quickly process requests.

Required Skills, Experience, and Knowledge:

• ability to work in multitasking mode;
• good communication skills and the ability to effectively interact with users;
• the ability to quickly decide to respond to requests and find the necessary information;
• fbility to work in a team;
• confident work with a computer and office programs;
• fluency in written and spoken Ukrainian;
• a laptop and a headset.

To participate in the competition, please send a motivation letter and resume to [email protected] with the subject “Support Agent” by July 2, 2024.