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This report is the third wave of the study, which tracks the dynamics of digital literacy development among the population of Ukraine and assesses the impact of socio-economic changes on the level of digital security. The study shows that virtual tools are increasingly becoming indispensable aids in work, development, and the improvement of professional skills, among other areas. However, challenges remain — data security, the digital gap between generations, and the accessibility of online education.
The methodology of the study is based on digital skills indicators (DSI), developed by the European Commission as part of the Digital Economy and Society Index (DESI). The level of digital skills is assessed in four areas:
The results show that 93% of the adult population in Ukraine possess digital skills (an increase of 8% compared to similar figures from 2019). The share of the population without digital skills decreased from 15% in 2019 to 7.2% in 2023. 95% of teenagers have digital competencies, with 79.8% of them having above-average skills.
Possession of advanced digital skills contributes an additional EUR 110.8 billion to Ukraine’s annual GDP. The highest demand in the job market is for high-tech competencies, including software development, artificial intelligence, and data analysis.
Furthermore, surveys revealed that 91% of Ukrainians consider the internet a basic need, on par with access to food and safety, while 59.6% of adults have faced cybersecurity issues in the past year.
The digital skills study of Ukrainians was conducted at the initiative of the Ministry of Digital Transformation of Ukraine, supported by Swiss-Ukrainian EGAP Program, implemented by East Europe Foundation and funded by Switzerland.