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02/09/2026
Inclusive Employment: Project Results

The learning materials developed within the project proved so popular that our team commissioned two additional print runs for employment centers, including:

  • Modern Recruitment Handbook – a companion resource to the course featuring key topics, practical examples, case studies, and tools for recruiters’ everyday work
  • Methodological Recommendations on Implementing the Coaching Approach
  • Inclusive Job Fair Organization Checklist

On August 31, Inclusive Employment Project officially came to an end. Over the course of 11 months, the project brought together fruitful cooperation with the State Employment Service and engaged 18 employment centers across six regions of Ukraine: Zakarpattia, Lviv, Kyiv, Rivne, Khmelnytskyi, and Cherkasy.

Throughout the project, our team focused on strengthening the Employment Service’s capacity to work with veterans, women, people aged 50+, and internally displaced Ukrainians.

“Ukraine is simultaneously facing war, demographic challenges, and the task of recovery. In these circumstances, effectively unlocking the potential and talents of every individual is a matter of economic resilience and our country’s future. Through the Inclusive Employment Project, it was important for us to develop practical tools and solutions for State Employment Service professionals, make their work more effective, and demonstrate that opportunities exist here for everyone,” said Olha Voitovych, PMP®, Civil Society Development and Support Cluster Lead and Project Manager of Inclusive Employment Project.

Over the course of the project, our team was able to:

■ Support six regional employment centers in conducting self-assessments using the European CAF (Common Assessment Framework) methodology. Based on the results, each center developed its own improvement plan.

■ Implement a coaching approach program that helped employment center managers build more effective cooperation both with colleagues and with clients. The program was completed by 38 participants, 32 of whom received certificates from Upscaling Coaching School. Today, graduates of the program are actively conducting coaching-based training sessions for their colleagues, using our methodological recommendations and practical case studies.

■ Develop the online course and handbook Modern Recruitment. Within three months, the course was completed by 2,992 learners, nearly three times more than we had expected. The course is available free of charge on Zrozumilo! online educational platform.

■ Organize two online job fairs, after which more than 90% of participating job seekers and employers reported a better understanding of collaboration opportunities with the State Employment Service. The project also produced Methodological Recommendations for Organizing Inclusive Job Fairs.

■ Bring together 142 representatives of the Government of Ukraine, the Verkhovna Rada, international partners, employment centers, businesses, and civil society organizations at the Partnership for Inclusive Employment Forum to discuss pressing employment challenges faced by veterans, internally displaced people, and older adults.

■ Implement a nationwide information campaign promoting Employment Service opportunities and services. Social advertising videos were broadcast during the national United News telethon, on more than 25 regional TV and radio channels, aboard Intercity+ trains, in administrative service centers (CNAPs), on digital billboards across the regions, and in the Kyiv metro.

The project became a space where new ideas emerged, partnerships grew stronger, and, most importantly, where it became easier for people to learn about Employment Service opportunities and find their place in the labor market.


The Inclusive Employment Project is being implemented by East Europe Foundation within the framework of the Multi Donor Initiative Skills4Recovery, which is financed by the European Union, Germany, Poland, Estonia, Denmark, and is implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and the Solidarity Fund PL (SFPL)