Diia in Zurich

On May 29, 2024, Diia Summit was held in Zurich, Switzerland, to discuss Ukraine’s accomplishments in the field of digital transformation.

The Summit featured the keynote speaker, Mykhailo Fedorov, Ukraine’s Vice Prime Minister for Innovation, Education, Science and Technology and Minister of Digital Transformation, who announced the launch of the Diia’s new service beta testing: online marriage. This is a unique e-service that allows citizens not only to apply for marriage online, but also to conduct the ceremony via video link and certify the marriage certificate with Diia.Signature.

“For more than four years, the Ministry of Digital Transformation has been working to create the most convenient state in the world”, said Mykhailo Fedorov. “We are striving to fight bureaucracy, implement online services that have no equivalents in the world and simplify the interaction of Ukrainians with the state. During this time, Diia has become a superapp to feature digital documents and the most popular government services that are now used by 20 million Ukrainians. I am grateful to the Swiss Government and the Swiss Agency for Development and Cooperation for their tangible support of the digital state. Thanks to our effective partnership, we can implement systemic reforms in various spheres of the country’s life and continue digitalisation amidst a full-scale war.”

Ukraine is implementing reforms and digitalization with the help of international partners and donors. Both the Diia app and portal were launched thanks to support from Switzerland under the EGAP Program implemented by East Europe Foundation. Currently, Diia offers more than 60 electronic services.

“Diia has changed the way Ukrainians interact with the state,” said Patricia Danzi, Director General of the Swiss Agency for Development and Cooperation. “People register their businesses online, pay taxes in a few clicks, receive social services on their smartphones and use other convenient services. We are inspired by the way Ukraine is going through digital transformation. We see the effectiveness of these changes, so we plan to continue to strengthen our partnership and support ideas in the area of digitalization.”

Thanks to the Swiss government’s support, a systemic transformation of the education system has been launched. We are currently developing the Mriya (Dream) app. This is a revolutionary product to transform entirely the educational process. Children will be able to build their own educational trajectories, while parents will be in a position to see their child’s individual path in education. At the same time, teachers will have a chance to get rid of unnecessary bureaucracy and optimize their workflow.

 Switzerland has been supporting Ukraine’s digital transformation for over nine years. The government of Switzerland allocated more than 30 million francs for this purpose. In 2022, the budget of the EGAP Program implemented by East Europe Foundation was expanded, which allowed us to pursue even greater number of cutting-edge changes.

“Ukraine has managed to achieve significant results in digital transformation thanks to the synergy of the government and international partners. Together, we have been able to implement important anti-corruption projects that affect the life of the state and every Ukrainian,” said Victor Liakh, President of East Europe Foundation.  “As a partner of the Ministry of Digital Transformation, we support the ambitious goals of Ukraine and see an optimistic outlook for further development of the digital state and the launch of new convenient services for Ukrainians.”

The Diia Summit was attended by representatives of European governments and top managers of global technology companies. Ukraine’s Ambassador to Switzerland and Liechtenstein Iryna Venediktova delivered welcome remarks.

The Summit featured panel discussions on important topics of digital transformation, interaction between citizens and governments, innovations, and cooperation between the state and the private sector. The keynote speakers at the Summit were Valeria Ionan, Deputy Minister of Digital Transformation; Mirek Dušek, Director of the World Economic Forum; Mark Boris Andrijanič, Board Member of the European Institute of Technology (EIT); Janusz Cieszyński, former Minister of Digital Technologies of Poland. The panel discussions were attended by distinguished guests from VISA, Google, Amazon Web Services, Palantir, and Meta.

The Diia Summit in Zurich is organized in cooperation between the Swiss Agency for Development and Cooperation (SDC) and the Ministry of Digital Transformation of Ukraine witht the support of VISA.